CalltoTrack is designed with a redundant network of servers and phone services, so no matter what, your phone based order tracking service will be online.
Around when you are not
Some companies want to handle all of their customer service calls during normal business hours with a real life representative. We understand that need for those brands, a lot of our users actually use CalltoTrack in the evenings, after their normal hours. They turn the extension on when they are out of the office, so customers can track their orders, even if there is no one available.